Our Cancellation Policy

Refund Policy – Epic Yatra

Effective Date: August 05, 2025

1. Terms of Payment

  • To confirm any tour package, a deposit of 25% is required immediately to secure all services.
  • 50% of the tour cost must be paid 15 days prior to the arrival date.
  • The remaining balance is due 7 days before your scheduled trip.
  • All payments should be communicated via email with attached transaction confirmation.
  • Payment terms may vary according to hotel policies or peak season conditions.
  • No credit facility is provided.

2. Cancellation Policy

  • All cancellations must be sent via email to rajkishorbera22@gmail.com.
  • 45+ days before arrival: No charges.
  • 45–30 days before arrival: 25% of the tour cost will apply.
  • 30–15 days before arrival: 50% of the tour cost will apply.
  • 15–10 days before arrival: 75% of the tour cost will apply.
  • Less than 7 days before arrival: 100% of the tour cost will apply.
  • Epic Yatra reserves the right to cancel any booking due to unforeseen circumstances.

3. Refunds (If Applicable)

  • Once a refund is approved, it will be credited to your original payment method within a standard processing period.

4. Late or Missing Refunds (If Applicable)

  • Check your bank or payment account first.
  • Contact your credit card company, as some refunds may take time to post officially.
  • Check with your bank, as processing times may vary.
  • If you still haven’t received your refund after these steps, contact us at rajkishorbera22@gmail.com.